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Contact NEXT UK Customer Service

How to Reach a Person at NEXT UK

Verified Contact Information

Toll-Free Number:

  • 1-888-385-6398
    United States
Call customer service

Customer Service:

  • +44 333 777 8789
    Delivery team (non-furniture deliveries)
  • +44 333 777 8000
    Directory/ Online Orders And General Enquiries
  • +44 333 777 8180
    Financial Difficulties
  • +44 333 777 4534
    Gift Card And Evoucher Orders
  • +44 333 777 8800
    Giftcard Balance Enquiries And Activation

Accounting/ Billing:

  • +44 800 587 7758
    Selfserve Number For Payments, Returns Requests And Account Balance Information

General Info:

  • +44 116 284 2000

Headquarters:

  • +44 333 777 4577

Sales/ Reservations:

  • +3 531 686 9468
    Furniture Enquiries, Eire
  • +44 333 777 8999
    Furniture Enquiries, UK
  • +44 333 777 8160
    Made to Measure Curtains Enquiries
  • +44 333 777 8050
    Next Flowers
  • +3 531 696 8211
    Store Purchase Enquiries, Eire
  • +44 333 777 8739
    Store Purchase Enquiries, UK

Technical Support:

  • +44 333 777 8907
    Large Domestic Appliances
  • +44 333 777 4510
    Website Issues

NEXT UK Email:

Complaints/ Feedback
Send Message

NEXT UK Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular NEXT UK Phone Number
+44 333 777 8000
Average Hold Time
00:00:23
Average Calls duration
3 minutes
Most Popular NEXT UK Email Address
international_complaints@nextdirect.com
NEXT UK Live Agent Availability
17% of callers successfully reach a real person
Issue Resolution Rate
Low (13% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact NEXT UK Customer Service?

Most Popular Number:

(888) 385-6398
United States
Total calls: 93 Issues resolved: 4 Last call: Sep 17, 2025

You can call different NEXT UK contact numbers, based on what you want to do. Call the delivery team at +44 333 777 8000 if you have questions about your online order or account inquiries. For upholstery enquiries please use +44 333 777 8999. Call NEXT contact number UK for swift help.

If you wish to get in touch with NEXT customer service UK you should submit a request via their website instead of sending an email. Just write your questions or complaints in the message box, and someone from NEXT UK will answer your email right away. The NEXT UK customer service is there to help you quickly and easily, whether you need information about goods, shipping, returns, or any other part of their service. Feel free to get in touch whenever it's convenient for you for personalized help and support.

NEXT UK takes internet applications 24 hours a day, seven days a week. This makes it easy for people to apply for their services or goods at any time. But if you want to talk to customer service directly by NEXT UK customer service number, their business hours may vary depending on the department. If you need help, you should check their website or call their customer service line during normal work hours which would be between 8am to 9pm Monday to Friday & 8am to 7pm Saturday and Sunday for General Enquiries.

PissedConsumer Club

Contact Information

NEXT UK Website:

NEXT UK Help Center:

Corporate Office Address:

Next Retail Ltd
Desford Road
Leicester LE19 4AT
United Kingdom

Summary of NEXT UK Customer Service Calls

754 TOTAL
CALLS
03:01 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NEXT UK?

Shipping and Delivery Question:

  • “Sizing issue”
  • “Size of shoes needed”
  • “Delivery”

Request for Information Question:

  • “Place order”
  • “About a order”
  • “About my sofa to cancel my order”

Return/ Replace Question:

  • “Returns”
  • “Return”
  • “Return an item”

Payments and Charges Question:

  • “Make a payment”
  • “Payment”
  • “To pay my bill”

Account Question:

  • “Blocked account”
  • “Cannot log in or reset password on my account”
  • “Lost account card”

Product/ Service Question:

  • “Finding a product”
  • “Wondering when my on purchase will arrive”
  • “Faulty item”

Refund Question:

  • “Refunds”
  • “My refund”
  • “Refund”

Cards Question:

  • “Card won't work”
  • “Lost card”
  • “Lost stoe card n”

Activation/ Cancellation Question:

  • “To cancel my order”
  • “Cancel item that I purchased yesterday online”
  • “Cancel order”

Staff Question:

  • “Customer service”

Employment Question:

  • “Payslip”

Other Question:

  • “Waiting an order”
  • “Order problem”
  • “Personal”

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